Shared voice/fax line with computer dial-up modem and answering machine
There are two different ways to set up the printer with your computer based on the number of
phone ports on your computer. Before you begin, check your computer to see if it has one or two
NOTE: If your computer has only one phone port, you need to purchase a parallel splitter
(also called a coupler), as shown in the illustration. (A parallel splitter has one RJ-11 port on
the front and two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial
splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
Example of a parallel splitter
Set up faxing (parallel phone systems)
To set up the printer on the same phone line as a computer with two phone ports
Back view of the printer
Telephone wall jack
"IN" phone port on your computer
"OUT" phone port on your computer
Computer with modem
Use the phone cord supplied in the box with the printer to connect to the
You might need to connect the supplied phone cord to the adapter
provided for your country/region.
Remove the white plug from the port labeled 2-EXT on the back of the printer.
Find the phone cord that connects from the back of your computer (your computer dial-up
modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug
it into the port labeled 2-EXT on the back of the printer.
Unplug your answering machine from the telephone wall jack, and connect it to the port
labeled "OUT" on the back of the computer (the computer dial-up modem).
Additional fax setup
Using the phone cord supplied in the box with the printer, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of
NOTE: You might need to connect the supplied phone cord to the adapter provided for
If you do not use the supplied cord to connect from the telephone wall jack to the
printer, you might not be able to fax successfully. This special phone cord is different
from the phone cords you might already have in your home or office.
(Optional) If your answering machine does not have a built-in phone, for convenience you
might want to connect a phone to the back of your answering machine at the "OUT" port.
NOTE: If your answering machine does not let you connect an external phone, you
can purchase and use a parallel splitter (also known as a coupler) to connect both the
answering machine and telephone to the printer. You can use standard phone cords for
If your modem software is set to receive faxes to your computer automatically, turn off that
NOTE: If you do not turn off the automatic fax reception setting in your modem
software, the printer cannot receive faxes.
Turn on the Auto Answer setting.
Set your answering machine to answer after a low number of rings.
Change the Rings to Answer setting on the printer to the maximum number of rings
supported by the product. (The maximum number of rings varies by country/region.)
Run a fax test.
When the phone rings, your answering machine answers after the number of rings you have set,
and then plays your recorded greeting. The printer monitors the call during this time, "listening" for
fax tones. If incoming fax tones are detected, the printer emits fax reception tones and receives
the fax; if there are no fax tones, the printer stops monitoring the line and your answering machine
can record a voice message.
If you encounter problems setting up the printer with optional equipment, contact your local
service provider or vendor for further assistance.