Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number is
assigned a different ring pattern. You can set up the printer to answer incoming calls
that have a specific ring pattern.
If you connect the printer to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the printer
detects the specified ring pattern, it answers the call and receives the fax.
TIP: You can also use the Ring Pattern Detection feature in the printer’s control
panel to set distinctive ring. With this feature, the printer recognizes and records the
ring pattern of an incoming call and, based on this call, automatically determines
the distinctive ring pattern assigned by your telephone company to fax calls.
If you do not have a distinctive ring service, use the default ring pattern, which is All
NOTE: The printer cannot receive faxes when the main phone number is off the
To change the answer ring pattern for distinctive ring
Verify that the printer is set to answer fax calls automatically.
On the printer control panel, touch (right arrow), and then touch Setup.
Touch Fax Setup, and then touch Advanced Fax Setup.
Touch Distinctive Ring.
A message appears stating that this setting should not be changed unless you
have multiple numbers on the same telephone line. Touch Yes to continue.
Do one of the following:
Touch the ring pattern assigned by your telephone company to fax calls.
- Or -
Touch Ring Pattern Detection, and then follow the instructions on the
printer’s control panel.
NOTE: If the Ring Pattern Detection feature cannot detect the ring pattern or
if you cancel the feature before it finishes, the ring pattern is automatically set
to the default, which is All Rings.
NOTE: If you are using a PBX phone system that has different ring patterns
for internal and external calls, you must call the fax number from an external