Solve problems using HP websites
If you are having problems using HP websites from your computer, check the following:
•
Make sure the computer that you are using is connected to the Internet.
•
Make sure the web browser meets the minimum system requirements. For more
information, see HP website specifications.
•
If your web browser uses any proxy settings to connect to the Internet, try turning
off these settings. For more information, see the documentation provided with
your web browser.