Part of the document did not scan or text is missing
Check the original
Make sure that you loaded the original correctly. For more information, see
Load an original on the scanner glass or Load an original in the automatic
document feeder (ADF).
If you scanned the document from the ADF, try scanning the document
directly from the scanner glass. For more information, see Load an original
on the scanner glass.
Colored backgrounds can cause images in the foreground to blend into the
background. Try adjusting the settings before you scan the original, or try
enhancing the image after you scan the original.
Check the settings
Make sure that the input media size is large enough for the original that you
If you are using the HP Printer Software, the default settings in the HP
Printer Software might be set to automatically perform a specific task other
than the one that you are attempting. See the onscreen Help for the HP
Printer Software for instructions about changing the properties.