Text cannot be edited
•
Check the settings
◦
Make sure that the OCR has been installed.
Windows: On the computer desktop, click Start, select Programs or All
Programs, click HP, select your printer name, and then click Printer Setup
& Software. Click Add More Software, click Customize Software
Selections, and make sure the OCR option is selected.
Mac OS X: If you have installed the HP software using the Minimum
installation option, the OCR software might not have been installed. To
install this software, open HP Utility. (For more information, see HP Utility
(Mac OS X).) Click the Applications icon on the HP Utility toolbar, double-
click HP Setup Assistant, and then follow the onscreen instructions.
◦
When you scan the original, make sure that you select a document type in
the software that creates editable text. If text is classified as a graphic, it is
not converted to text.
Chapter 9
114
Solve a problem
◦
If you are using a separate OCR (optical character recognition) program,
the OCR program might be linked to a word-processing program that does
not perform OCR tasks. For more information, see the documentation
provided with the OCR program.
◦
Make sure you have selected an OCR language that corresponds to the
language used for the document you are scanning. For more information,
see the documentation provided with the OCR program.
•
Check the originals
◦
When scanning documents as editable text, the original must be loaded into
the scan tray with the top forward and face down. Also, make sure the
document is not skewed. For more information, see Load an original on the
scanner glass.
◦
The software might not recognize text that is tightly spaced. For example, if
the text that the software converts has missing or combined characters, "rn"
might appear as "m."
◦
The accuracy of the software depends on the image quality, text size, and
structure of the original and the quality of the scan itself. Make sure that
your original has good image quality.
◦
Colored backgrounds can cause images in the foreground to blend too
much.