Understand the Printer Status Report
Use the printer status report to view current printer information and ink cartridge status.
Also use the printer status report to help you troubleshoot problems with the printer.
The printer status report also contains a log of recent events.
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Solve a problem
If you need to call HP, it is often useful to print the printer status report before calling.
1.
Printer Information: Shows printer information (such as the printer name, model
number, serial number, and firmware version number), the accessories that are
installed (such as the automatic two-sided printing accessory or duplexer), and
the number of pages printed from the trays and accessories.
2.
Ink Delivery System Information: Shows the estimated ink levels (represented
in graphical form as gauges) and the part numbers and warranty expiration dates
for the ink cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider
having a replacement cartridge available to avoid possible printing delays.
You do not need to replace cartridges until prompted to do so.
3.
Additional Assistance: Provides information about where you can go to get
more information about the printer, as well as information about how to set up a
Fax Text and how to run a Print Wireless Network Test.
To print the Printer Status Report
From the Home screen, touch (right arrow), and then select Setup. Touch Reports,
and then select Printer Status Report.
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